I believe everyone can be 'good' with computers

Ring a Bell?

Computers Take Ages to Learn

Some simple tips, learnt in minutes can save you hours in the long term.

Practical Knowledge

Gives you more control and confidence to take into other aspects of work

New Version

There are new versions coming out every month - or at least it feels that way - with a new look.

How I Got Here

I’ve spent 30 years in IT training — long enough to have seen software come and go, and to know that the tools change far more often than the actual problem people bring to me does.

Somewhere along the way, I moved from training inside organisations to working directly with people building their own businesses — people who left the corporate world (or never joined it) and found themselves needing to be confident with Microsoft 365, AI tools, and everyday business software, without a training budget or an IT department to fall back on.

I built Michelle Kaye Training because that gap — between “here’s an official manual full of jargon” and “just figure it out yourself” — didn’t need to exist. You don’t need to become an expert. You need someone to explain the bit you’re stuck on, in a way that actually makes sense, so you can get back to running your business.

Michelle Kaye - IT Trainer

Speak your language

It's all about you and your learning, to do that it's about explaining in a way that makes sense to you

Experienced

From a wide range of training and training-related roles; from training design and delivery

Certified

I back up my experience with relevant professional qualifications. This allows me to talk from experience and prove my skills.

"You CAN use computers, it doesn't have to take you hours to complete that task in a program"

How I Work With You

I built this business on a simple idea: you should only buy what you actually need.

I sell what solves your problem, not what pads out a bundle. If one guide answers your question, that’s what I’ll point you to. My bundles exist for people who want the full package and better value for it — never as the only way to get a single item.

I tell you what something actually is. If it’s training, I’ll call it training. I won’t dress it up as anything else just because the label might sell better.

I write in plain English. No jargon, no assuming you already know the terminology. If a term needs explaining, I’ll explain it.

I’ll tell you honestly what a product will and won’t do. I’d rather you buy the right thing once than the wrong thing today.

If that sounds like the kind of straightforward help you’re after, have a look around — and if you’re ever not sure what you need, just ask me.

What I Believe

A few of the things I keep coming back to when I teach:

Talking to a real person - Getting real answers
Learn what a program can do - but you don't have to know how to use everything
It's about looking for the similarities, not the differences
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