MICROSOFT 365 TRAINING FOR NEW BUSINESS OWNERS, EXPLAINED SO IT MAKES SENSE
Used to IT sorting everything out? Now it’s down to you. Step-by-step Microsoft 365 training, from everyday tasks to admin, so you can do it yourself.
Your Microsoft 365 trainer: Michelle Kaye
I’ve trained people for over 30 years. I help people who’ve gone from “IT sorts it” to “it’s down to me” use Microsoft 365 with confidence.
What I teach
- Email, calendar and time: Outlook, Calendar, Bookings, To Do, Planner
- Notes, files and teamwork: OneNote, OneDrive, SharePoint, Teams, Loop
- Documents and data: Word, Excel, PowerPoint, Forms
- AI: Microsoft Copilot and Copilot Chat
- And the rest of Microsoft 365, including the apps most people never open
Who I help
- New business owners and solo operators who are now their own IT department
- Former employees moving from a corporate job into running their own business, who are used to someone else handling the technology
- Small business owners who know Microsoft 365 can do more for them and don’t know where to start
- Anyone feeling overwhelmed by Microsoft 365, from an overflowing inbox to files scattered across too many places
If this is you, you’re in the right place.
Start here — it's free
If you’ve ever lost a note, a client detail, or an idea because it wasn’t written down anywhere sensible, grab my free guide.
Click the image to find out what’s inside and sign up for instant access.
Ready to go deeper? My step-by-step guides cover everything from Excel and Microsoft 365 to AI tools and file management — all in plain English.
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Simple, Actionable Step-By-Step Guides and Courses
Clear Language and Supportive Instruction
The Microsoft 365 Answers You Need
“Tell me and I forget, teach me and I may remember, involve me and I learn.” – Benjamin Franklin
What if you could…
Use Microsoft 365 with confidence
Technology can build frustration faster than confidence. With my guides and courses, you learn one task at a time, and each small win adds up to confidence that lasts.
Get the task done and get on with your day
A half-remembered tip or an outdated blog post can turn a simple job in Outlook, Excel or Teams into an hour’s detour. My step-by-step guides tell you exactly what to do, so you spend less time stuck.
Have answers you can come back to
Most Microsoft 365 tasks need doing a few times before they stick. My guides and courses are there whenever you need a refresher.
Understand Microsoft 365 in plain English
You’ll get clear explanations of how Outlook, OneNote, Teams and Copilot work. You’ll pick up the important terms when they matter, without being buried in jargon.
Follow short, simple lessons at your own pace
Concise guides, easy-to-follow videos and self-contained lessons. Pick the one that matches what you’re stuck on and keep moving.
Learn from a trainer who understands your situation
I’ve been training people since the 1990s, and I know what it’s like when IT is no longer there to sort things out. My courses feel like you’re asking me questions, and you’ll learn how to think about Microsoft 365 so you can work out the next thing yourself.
Sound familiar?
- You don’t need a forty-minute video about Outlook, you just need to finish one small task.
- Nobody in IT is on hand any more, and Microsoft 365 is now yours to set up and look after.
- You know there’s more in Microsoft 365 than the few things you use every day.
- You’ve followed a how-to, but the screen looked different from yours.
- You search for the same Microsoft 365 task every month because it never sticks.
- Notes, files and client details are scattered across too many places.
- You keep meaning to try Copilot but don’t know where to start.
- You’ve missed important emails, or you dread opening your inbox in the morning.
I’ve been a trainer since the 1990s. I help you build your confidence with Microsoft 365 and find the easiest ways to use the apps you rely on every day, so you can check those tasks off your to-do list yourself.
Of course, I can talk tech with the best of them, and I’m always taking my own tech education to the next level. But my biggest accomplishment is helping you overcome your challenges and feel more confident.
From setting up your own daily systems to understanding how Outlook, OneNote, Excel and Copilot can work for you, you’ll have resources and experiences that prove you can make Microsoft 365 tasks happen.
And that won’t just save you time, it’ll save you mental bandwidth as well.
I can’t wait to hear how my guides and courses have made your Microsoft 365 tasks easier!
How I Can Help You Get More Out of Microsoft 365
You deserve to save time, stress less, and feel empowered by the technology you use every day — starting with Microsoft 365.
Here’s how I can help you do just that!
Microsoft 365 Training
Whether you’re new to Microsoft 365 or you’ve been using it for years and know there’s more it could do for you, I’ll help you get there. From everyday tasks in Word, Excel, and Outlook to newer additions like Loop, Copilot, and Copilot Chat, my guides and courses break things down step by step — so you spend less time guessing and more time getting on with your day.
Email Overwhelm Rescue
You've Got This
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Explore It All
New in store:
Frequently asked questions
I create step-by-step guides and self-paced courses for Microsoft 365. That includes Getting Started With guides for apps like Loop, Excel, Bookings, Forms, OneNote and Planner, quick You’ve Got This micro-guides, Copilot guides, and Email Overwhelm Rescue for your inbox.
Yes. My Copilot guides explain the differences between Copilot Chat and the paid Microsoft 365 Copilot options, help you decide whether the paid version is worth it, and show you how to use Copilot Chat.
Email Overwhelm Rescue helps you build a simple daily email process, whether you use Outlook or Gmail.
Yes, that’s what my Translated & Explained series is for. It translates the terms you keep running into everyday language, so you can follow the conversation and make your own decisions. There are four titles: Cybersecurity, Technology, Business & Marketing, and the Complete Tech Dictionary. The same terms are free to look up on my Tech Terms Translator page, or you can buy the guides to keep and have on hand. Browse the Translated & Explained series
Yes. I explain things in plain English and start from the basics. If you’ve been using Microsoft 365 for years and suspect you’re missing out, there’s plenty for you too.
Yes. My guides are downloads you keep, so you can come back to them whenever you need a refresher. My courses are self-paced too, with lifetime access for as long as the course is available. Browse the guides or see the courses.
New business owners and solo operators who are now looking after their own technology, including people who have moved from a corporate job where IT sorted everything out.
Grab my free guide on digital notes, or pick the You’ve Got This guide that matches what you’re stuck on right now.
Gain the confidence to tackle your everyday tech challenges
Whether you need to choose your small business tech stack or want tips for managing your inbox in Outlook or Gmail, I’ve got the resources to help you make it happen.
And no matter what’s next on your tech to-do list, with my help as your tech trainer, you’ll get it done in less time and with less hassle than you ever thought possible.
