There are times that you don’t want the rules or filters to automatically deal with a message, but you do want something a bit more than manually performing the commands. Have you heard of Quick Steps?
However, I want these posts to be about Google and Microsoft, not just one of them. While Quick Steps are part of Outlook, I couldn’t find a direct alternative for Google, but I did find Send and Archive in Gmail, which could be useful…
Gmail Send and Archive
I’m starting with Gmail, as this option is a single command, rather than several options.
How does Gmail actually work?
Did you know that Gmail is actually a single ‘folder’ location with labels?
With that location technically being ‘Archive’.
Labels allow you to have selected message appear in one or more locations (that are standard or created by you).
By removing the label(s) you ‘hide’ the email – although you can still search for it. Display all messages will do what is says, including showing any emails that don’t have labels.
So a way to have less emails displayed in Gmail is to strip out the labels and ‘archive’ it.
Note: This can help with the email overload, but remember the email is still in your account, you just can’t see it.
That’s where the Send and Archive option comes in.
Note: It’s only for replies, not new messages.
Using Send and Archive (instead of Send) means when you reply to a message, in a single click you can send that reply, and archive (remove the Inbox label) at the same time.
Note: If you get a reply back, Google will add the Inbox label back and you’ll be able to the original message.
Enable Send and Archive
You’re now wondering how to turn on this option…
The same location, as so many other options it’s under Settings.

Click on the gear icon in the top right
The click on See All Settings.
The General tab is automatically displayed.
Depending on the size of your screen, you might already be able to see the Send and Archive setting, or scroll down until you do.
Change the option to ‘Show Send & Archive button in reply.
Scroll all the way down to the bottom of the settings screen, and click Save Changes.
Now select a message and click Reply.

The default button is now Send and Archive – Send + Icon.
Don’t worry, you can use the Send button next to it if you prefer.
If you decide that this option isn’t for you, repeat the steps and select Hide Send & Archive Button in Reply.
Outlook Quick Steps
Can Quick Steps help with email overload – yep! But it can also help speed up other ‘little’ multi-step jobs.
What does it do?
Quick Steps performs a number of commands (normally two or more) in Outlook, when you click the option.
For example:
Say when a message from a colleague arrives about your current project, you always
- Mark it as read
- Send a reply
- Move it to the project folder
You can create a ‘step’ to perform those three commands with a single command/click.
Take a look on the Home Ribbon for the Quick Steps section.

There are already a number of pre-created commands, which you can use.
Note: When they refer to specific people or options, the first time you click on them, you’ll be asked to enter in the relevant information. E.g. To Manager, you’ll be asked to select your managers name from the Global Address List (GAL).
Create a Quick Step

First thing is to create the ‘process’ that the step will perform.
In the ribbon, under the Quick Steps group, click on the arrow to fully expand the list.
At the bottom click on New Quick Step.
You can choose one of the default ‘templates’ to start from.
- Move to Folder…
- Categorize & Move…
- Flag & Move…
Are the ones that can help with when dealing with email overload.
Note: Of course you can use one of the others if you prefer.
Select one of the options.
I’m using Move to Folder as my Outlook Quick Steps example.
The ‘First Time Setup’ dialog box is displayed:

Select which folder the emails will be moved to.
Note: If you don’t change the name, it will be called the name of the selected folder.
Click Finish.
The new step will be added to the top of the list in the Ribbon.
How do you use it?
Really simple.
Select the email(s) and click on the Quick Step name in the list.
And that’s it!
Next Steps
It’s over to you.
If you’re using Gmail, switch on Send and Archive – try it out.
And if you’re using Outlook, from the default list, what can you make use of? Or, what do you want want to create?
That’s it for Email Overload series, if you’ve missed any this month, they’re all listed below.
For more tips see my YouTube Channel for Gmail/Calendar and Microsoft Outlook videos.
Need some more help dealing with your emails including Outlook’s Advanced Options for Rules? Do you need Email Overwhelm Rescue
Related ‘Email Overload’ Posts
- The Quick Tips
- How to Organise Your Messages with Folders
- You Make the Rules
- What about Quick Steps or Send and Archive? (current post)
Latest Posts
- Microsoft Copilot Versions: Which One Do You Actually Need?
If you’ve ever stared at Microsoft’s Copilot line up and thought “what on earth is the difference between all of these?”, you’re in good company. There are actually several distinct versions, and understanding which Microsoft Copilot version you need — and whether you should be paying for it — is genuinely confusing when you’re running… Read more: Microsoft Copilot Versions: Which One Do You Actually Need? - Microsoft 365 vs Google Workspace: The Truth About Business Platforms
When choosing between Microsoft 365 vs Google Workspace for your business, I hear people repeating the same myths that simply aren’t true. After using Microsoft products for over 30 years, I decided to give Google a proper test to see how these platforms really compare for business owners. The differences I discovered might surprise you,… Read more: Microsoft 365 vs Google Workspace: The Truth About Business Platforms - The Expensive Mistake 90% of New Businesses Make with Microsoft365
When deciding between personal vs business Microsoft 365, I see the same expensive mistake over and over: new business owners choose personal plans to save money, only to pay for it later. Right now, you might think you’re being smart by using that family subscription you already have. After all, Microsoft has quietly changed their… Read more: The Expensive Mistake 90% of New Businesses Make with Microsoft365 - The Simple OneDrive or SharePoint Rule That Changes Everything
If you’ve ever hesitated before clicking save, wondering whether to choose OneDrive or SharePoint for your business files, you’re not alone. After twenty years of teaching Microsoft 365, I’ve discovered one simple rule that makes this decision instant – and it changes everything about how you work with files. Before this rule, I’d spend minutes… Read more: The Simple OneDrive or SharePoint Rule That Changes Everything - You’re Wasting Hours on These Microsoft 365 Mistakes
If you’re making these Microsoft 365 mistakes, you’re probably losing endless hours and making your work life far more complex than necessary. After twenty years as a Microsoft-certified trainer, I’ve spotted the same five issues appearing time and time again with my clients. The frustrating part? You’re already paying for these tools, yet like 90%… Read more: You’re Wasting Hours on These Microsoft 365 Mistakes
gmail send and archive, outlook quick steps, outlook quick steps examples, dealing with email overload
