If you’ve ever shared something important in a Teams channel and watched it disappear into the scroll, you’re not alone. The good news is that you can pin messages in Microsoft Teams so they’re easy to track down later. The slightly less good news? Microsoft moved where your pinned messages live, and it’s not where you’d expect. Let me walk you through the whole thing.
How to Pin a Message
Pinning a message is straightforward once you know where to look.
Hover over the message you want to pin and a small toolbar will appear. Click the three dots at the end (that’s the “More options” button), and you’ll see Pin for everyone in the list.
If you’re in a channel, pinning is for everyone in that channel. If you’re in a chat, it works slightly differently — but the same principle applies.
Click Pin, confirm when prompted, and you’re done. You’ll see a little green pin icon appear in the corner of the message.
Why Doesn’t It Stay at the Top?
This is where people get confused — and understandably so.
Pinning a message now doesn’t move it to the top of the channel. It stays exactly where it is in the conversation, and as new messages come in, it gets pushed further up and out of sight.
So how do you find it again? That’s where things get a little bit sneaky.
Where Microsoft Hid Your Pinned Messages
Here’s the bit Microsoft didn’t shout about loudly enough.
To find your pinned messages, look at the top of your channel. You’ll see the logo, the channel name, and a row of icons across the right-hand side. You might be tempted to click the three dots — but don’t. You want the icon just before that: Channel Details (shortcut: Alt + P).
Click on that and a panel opens on the right. Scroll down and you’ll see a Pinned section. All your pinned messages are waiting there.
Jumping to a Pinned Message
Once you can see the pinned messages in the panel, simply click on one.
MS Teams will jump you straight to that message — handy! Just be aware it opens in its own little section, slightly separate from the main channel view.
To get back to the full channel conversation, click Go to channel in the top right of that section.
Why This Is Worth Using
If you share things like meeting links, pricing documents, or key contact details in your Teams channels, pinning is a brilliant way to make sure nobody has to go hunting through hundreds of messages to find them.
It takes seconds to set up, and once your team knows where to look, it can save a surprising amount of faff.
Give it a try — I think you’ll wonder how you managed without it!
Review Pinned Messages
Because it’s so easy to pin messages, everyone will (hopefully) start using it. That can create a new problem – too many pinned messages.
Make sure that you (or someone in the group) is regularly checking that the pinned messages are still relevant.
If they aren’t – then unpin by repeating the process.
You’ll see Unpin message for everyone in the menu instead of ‘pin’.
Written with the help of Claude AI from an original transcription.
YouTube Videos
Find Chats Faster in Microsoft Teams with the Filter Text Box
How to Pin Messages in Microsoft Teams (And Where to Find Them!)
Never Lose an Unread Message in Microsoft Teams Again
Jump to Any Teams Chat or Channel with GoTo
Microsoft Teams Status Message — It’s Not Your Out of Office!
Other MS Teams Tips Posts
Never Lose a Teams Chat Again With This Simple Trick
Pin Messages in Microsoft Teams – and Actually Find Them Again (current post)
Can’t Find Your Unread Teams Messages? Try This First
The Quickest Way to Navigate Microsoft Teams
Busy But Not Out of Office? Teams Has You Covered
Recent Posts
- Lost in a Long Word Document? Try This
If you’ve ever scrolled up and down a long Word document trying to find one specific section, you’ll know how much time (and patience) it eats up. The good news is there’s a built-in tool that solves this in seconds: the Word navigation pane. It’s one of my favourite features for working with longer documents,… Read more: Lost in a Long Word Document? Try This - The Easier Way to Format Your Word Documents
If you’ve been manually formatting every heading in your Word documents, I completely understand — it’s just what most people do. But Word Styles formatting is one of those built-in features that makes the whole process so much faster and more consistent, and once you’ve tried it, you’ll wonder why you ever did it the… Read more: The Easier Way to Format Your Word Documents - The Fastest Way to Copy Formatting in Word
If you’ve ever spent time getting text looking exactly right in Word, only to realise you need to apply the same formatting somewhere else, you’ll know how tedious it is to redo every single click. The good news is that copying formatting in Word is much easier than you might think — and Format Painter… Read more: The Fastest Way to Copy Formatting in Word - Microsoft Word’s Overlooked Reading Views: Less Clutter, More Focus
If you’ve ever opened a Word document and felt slightly overwhelmed by everything on screen, you’re not alone. The good news is that these overlooked Word views exist precisely for moments like that — and most people have never even clicked on it. There’s also a Focus View that takes things a step further. Let… Read more: Microsoft Word’s Overlooked Reading Views: Less Clutter, More Focus - Why Your Colour-Coded Excel Data Deserves a Better Filter
If you’re already using colour to organise your Excel spreadsheets, here’s some good news — you can filter by that colour too. Excel filter by colour lets you instantly show only the rows that match a specific colour — whether that’s a background fill or a font colour. It’s one of those features that feels… Read more: Why Your Colour-Coded Excel Data Deserves a Better Filter
pin messages in microsoft teams, pinning messages in teams for beginners, pin important messages in microsoft teams